Does Chargeback Copilot submit evidence automatically?

No. Merchants review the pack and submit final evidence manually in the Shopify dispute flow.

Can I try Chargeback Copilot without a live dispute?

Yes. Demo mode can create a synthetic dispute so merchants and reviewers can inspect the evidence PDF workflow.

Does Chargeback Copilot guarantee dispute wins?

No. The app helps prepare evidence, but issuers and card networks decide dispute outcomes.

Chargeback Copilot FAQ

Know your store domain? Start the free dispute evidence workflow directly in Shopify Admin.

Free plan: 3 evidence PDFs per month, demo mode, no credit card for the free workflow.

What does Chargeback Copilot do?

It helps merchants prepare dispute evidence packs by gathering relevant order and dispute context into a checklist and downloadable PDF summary.

How should I evaluate a newer app with few reviews?

Start without paying: build a browser checklist, preview the sample evidence pack, or install and use demo mode before touching live disputes. If the output fits your dispute workflow, use live Shopify Payments dispute data when a real case needs a cleaner evidence pack.

Does the app submit evidence automatically?

No. Merchants review the pack and submit final evidence in their admin dispute flow before the deadline.

Do I need a specific payments setup?

Live dispute sync depends on the platform's supported dispute data for your store setup. If live sync is unavailable, demo workflow can still be used for evaluation.

How are limits enforced?

Each plan includes a monthly number of generated evidence packs. Usage is tracked per shop per billing cycle.

How do I request data deletion?

Uninstall and redaction events trigger deletion workflows. You can also email support@chargebackcopilot.app for privacy requests.

Where do I get support?

Email support@chargebackcopilot.app. Include your store domain and dispute ID when available.

Evaluating a newer app before trusting it? Start with the browser checklist, sample evidence pack, and demo dispute workflow before using live dispute data. The first useful output is a merchant-reviewed PDF evidence pack, not an automatic submission.

Final control stays with the merchant: Chargeback Copilot prepares evidence, and the merchant reviews and submits final evidence in Shopify Admin.
No surprise paid start: the free plan includes 3 evidence PDFs per month, and paid plans use Shopify-managed approval screens.
Data access is purpose-bound: dispute, order, fulfillment, customer, and Shopify Payments context is used to build checklists and evidence packs for merchant review.

Start the free evidence workflow · Build checklist · Preview sample pack · Review data access